Support

Auto Time Systems - Support
Please click on one of the links below to help us help you.

Auto Time Systems employ a specialist team of office support, installation and onsite support technicians to provide that extra level of service when you need it.

Whatever the question or query on your system, we can ensure that you will be dealt with promptly and in the most professional manner by one of our technical support team members.

For Auto Time Systems Remote Support – Please Click Here

Auto Time Systems can offer the UK customer peace of mind which can be assured at all times.

National Technical Support is open from: 08.30 – 17.00 Monday to Friday Excludes Public & Bank Holidays.

Head Office Support : 01257 252002

Auto Time Scotland Support : 01506 896 806

Please have your support number ready

Auto Time Systems Support Package Includes: Telephone, Remote Login & Onsite Technical Support. Free Software & Hardware Firmware Upgrades & Special Product Discounts.

#unless otherwise stated on support contract

Training

Need more training?

We can offer bespoke system training tailor made to suit, either on a one to one basis or a group training session on site or we can do this at one of our training offices in Lancashire, North West of England or Livingston, West Lothian, Scotland. Call us for more information 01257 252002

For more information on our solutions or to arrange an on-site with one of our consultants to discuss your access control requirements in more detail, please don’t hesitate to call us on 01257 252002 England / 01506 896 806 Scotland or use the contact form below.

Contact us today for more information on our range of systems

Testimonials

We have a mix of day staff and shift employees. The software was able to be customized to our environment, making tracking and reporting of attendance effortless. It is a very solid platform if your company seeks to integrate many functions all within a single platform, and wishes to take a somewhat "hands-off" approach to tasks. I highly recommend them. – Manjari Mohan (Carbogen Amcis) HR Manager.

- Manjari Mohan (Carbogen Amcis)

Auto Time Systems Kelio has recently replaced an existing time and attendance system for our Company. As we have over 250 employees, this system offers us a lot of really useful features and suits our business needs. We have received great support from team at Auto Time Systems during our transition and we look forward to seeing what more Kelio can offer our business over the years. Kind Regards, Hayley Couper HR

- Supreme Imports

It is always hard to make the leap to a new system but also going into to business with someone new. Expectations are always high and the pressure to get it right from day one is immense. Auto Time Systems have proven to have the same values as our business and customer satisfaction is paramount. This has created a wonderful relationship whereby we are able to offer an amazing product to our clients but also get the help and support we need when things don’t quite go to plan. Usually once most deals are done the people that you meet fall away and you deal directly with the support and implementation teams but two years down the line, I am in regular contact with everyone in the business that was there at inception. Simon Kelley has a great passion for this company and his clients alike and he will not let you be disappointed. Everyone in the business from Support to Engineers have been a pleasure to work with and I cannot see how we would ever want to change this “partnership” in which we have developed.

- Chris Woodburn - Proman

The technicians are very helpful. The technician who came out to see me was fantastic. He taught me everything, how to use the system. There was no rush, he was very patient. I would recommend your company to anyone

- Julie Turton - North West Care

Simon can I take a moment to say that whenever we have had any issues or needed help you have always given great support. With regards to the job we had booked in can I say what great guys you have working for you and what a fabulous job they have done sorting the two doors out. They did a really good job with regards to moving a whole door unit and fitting the maglock to a new door we have had fitted. Even when I gave them the wrong door to start with and they had started to connect they were not fazed and fitted this to the new location a few feet away. I work with external users every week and most don’t have a good work ethos. I know people are all too eager to complain but not to praise. Please thank them from IT for a fabulous job and they went the extra mile to make sure all was working.

- Mr Cordwell - Smithills School

A great company staffed by good, honest people. Worked with the ATS team for 25 years. Solid and reliable.

- Simon Birchall - timeware

Auto Time Systems - Support
Please click on one of the links below to help us help you.

Contact us today for more information on our range of systems

Testimonials

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Support

Auto Time Systems - Support Please click on one of the links below to help us help you.

Contact us today for more information on our range of systems

Testimonials

Latest News

Auto Time Systems Scores a Try With Wigan Warriors Star Harry Smith For Wigan Charity Joseph’s Goal Sponsorship

Case Study

PC Specialist

Auto Time Systems - Support
Please click on one of the links below to help us help you.